论坛 › 惠普 HP 专区 › 【原创】关于惠普金牌保修的，请教各位大神，给介绍一下

jiaxingtom 发表于 2011-11-17 23:41

【原创】关于惠普金牌保修的，请教各位大神，给介绍一下

Warranty type:Base WarrantyService type:Wty: HP HW Maintenance Onsite SupportStatus:ActiveStart date:Jun 7, 2010End date:Jul 6, 2013Service level:Standard Material Handling
Global Coverage
NextAvail TechResource Remote
Std Office Hrs Std Office Days
NextAvail TechResource Onsite
Next Cov Day Onsite Response
Standard Parts Logistics
No Usage Limitation
Deliverables:Onsite Support
Parts and Material provided
Hardware Problem Diagnosis
Service type:Wty: HP Support for Initial SetupStatus:ExpiredStart date:Jun 7, 2010End date:Oct 4, 2010Service level:NextAvail TechResource Remote
Std Office Hrs Std Office Days
2 Hr Remote Response
Unlimited Named Callers
Deliverables:Initial Setup Assistance
Warranty type:Base WarrantyService type:Wty: HP HW Maintenance Onsite SupportStatus:ActiveStart date:Jun 7, 2010End date:Jul 6, 2013Service level:Standard Material Handling
Global Coverage
NextAvail TechResource Remote
Std Office Hrs Std Office Days
NextAvail TechResource Onsite
Next Cov Day Onsite Response
Standard Parts Logistics
No Usage Limitation
Deliverables:Onsite Support
Parts and Material provided
Hardware Problem Diagnosis
Service type:Wty: HP Support for Initial SetupStatus:ExpiredStart date:Jun 7, 2010End date:Oct 4, 2010Service level:NextAvail TechResource Remote
Std Office Hrs Std Office Days
2 Hr Remote Response
Unlimited Named Callers
Deliverables:Initial Setup Assistance
Warranty type:Base WarrantyService type:Wty: HP HW Maintenance Onsite SupportStatus:ActiveStart date:Jun 7, 2010End date:Jul 6, 2013Service level:Standard Material Handling
Global Coverage
NextAvail TechResource Remote
Std Office Hrs Std Office Days
NextAvail TechResource Onsite
Next Cov Day Onsite Response
Standard Parts Logistics
No Usage Limitation
Deliverables:Onsite Support
Parts and Material provided
Hardware Problem Diagnosis
Service type:Wty: HP Support for Initial SetupStatus:ExpiredStart date:Jun 7, 2010End date:Oct 4, 2010Service level:NextAvail TechResource Remote
Std Office Hrs Std Office Days
2 Hr Remote Response
Unlimited Named Callers
Deliverables:Initial Setup Assistance

jiaxingtom 发表于 2011-11-17 23:42

好像重复了。。。

cesil 发表于 2011-11-18 09:05

老实说国内HP保修不敢恭维，美意完全被贱踏
没办法，送修的机器都不是维修工程师的，怎么折腾他们不在乎，只要能正常让人使用就是他们的指标了
像港台的送修制度就很好，东西进去出来不会二次伤害，外观保护也很到位

chulong13120 发表于 2011-11-18 09:21

去修过一次,保护还算到位吧,正反面贴膜神马的

sjtx3000 发表于 2011-11-18 10:24

送修过，看见工程师给包了层保鲜膜。。

乐未央 发表于 2011-11-18 11:28

回复 #5 sjtx3000 的帖子

连新鲜劲都给你保了。

pasta 发表于 2011-11-18 13:07

LZ你这个带上门保修到2013年
不过你要看是不是大陆的行货
非大陆行货不能提供上门保
只能送修

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