【求助】两种保的具体意义是什么？

zsj2594

Wty: HP HW Maintenance Offsite Support--  End Date  03 Sep 2010 #不明白？

Wty: HP Support for Initial Setup --End Date  02 Dec 2007  #难道是帮我初始化？  

HP的这个保障貌似不是对硬件的保障吧？






Serial Number CND72513H4
Product Number GH136UC
Product Description Cnc6400FFST5600W480WMh20PeS ALL
Date of Warranty Check 18 Aug 2009  

--------------------------------------------------------------------------------

Warranty Type Base Warranty

Wty: HP HW Maintenance Offsite Support
Status  Active
Start Date  31 Jul 2007  
End Date  03 Sep 2010  
Service Level  Std Office Hrs Std Office Days , Std Office Hrs Std Office Days , Global Coverage , Standard Material Handling , Standard Parts Logistics , No Usage Limitation , 2 Business Days Turn-Around , Pickup by HP , HP Ships to Customer Site  
Deliverables  Offsite Support & Materials
Hardware Problem Diagnosis


Wty: HP Support for Initial Setup
Status  Expired
Start Date  31 Jul 2007  
End Date  02 Dec 2007  
Service Level  Std Office Hrs Std Office Days , NextAvail TechResource Remote , 2 Hr Remote Response , Unlimited Named Callers  
Deliverables  Initial Setup Assistance


Product is out of warranty

叶孤宏

我也去查了 大致内容和你的差不多
不知道是什么意思

smartlgw

路过帮顶

zsj2594

顶楼上的

BG6IAM

楼主郑州的吧？？ 在翔宇买的本子？

mechiler

看字面意思是

远程支持截止到2010.9？

初始配置硬件支持截止2007.12？

下面是两项保修的具体内容。